FAQ
  1. Cannot find channel
    • check if the DVB-T program is found in your localisation
    • check if the antenna signal is strong enough, to receive the channel, reassure yourself that the antenna setting is correct. Eventually correct it and renew the scanning
    • check if the antenna cable is not broken
    • check if you chose the correct regional settings in Total media program
    • DVB-T signal might be too weak, try an antenna with amplifier or regular roof antenna if available
  2. I can find channels, but this time less than before
    • Try to find a better position for your antenna (vertical is the best position)
    • The weather can be responsible for a weak signal
    • In different regions the TV companies are changing the DVB-T signal strength from time to time. Try to find the best signal strength
    • If you put something over your antenna, please remove it from there, it will decrease your signal strength
  3. During watching DVB-T channels the screen turns black or the picture freezes
    • be certain of the antenna signal strength and proceed as in point 2.
  4. There is no sound but the image is correct
    • check graphic card’s settings
  5. Remote contrul does not work
    • check batteries in the remote contrul
    • Assure yourself, that nothing covers the infrared receiver near the device or if you are not more than 3m far.
  6. During watching DVB-T channels the image is interrupted, it stops or the screen turns black
    • be certain of the antenna signal strength and proceed as in point 1.
    • check if you possess all the needed codec’s for DVB-T receiver and if your computer has all the requirements to receive digital TV.
    • update graphic card drivers.
    • check if your processor is not occupied by other applications as for example games.